Frequently Asked Questions
Ordering
How long does delivery take?
Most orders are completed within a few minutes.
Gift Cards: Your code will appear directly on your order page as soon as it is issued.
Top-Ups: The purchased amount will be credited directly to the Player ID / User ID provided during checkout.
Delivery times may occasionally vary depending on the product, game servers, or temporary service availability.
I entered the wrong Player ID / User ID. Can you fix it?
Unfortunately, no.
Top-ups are delivered to the exact Player ID / User ID provided when placing the order. Once a top-up has been successfully delivered, it cannot be transferred, reversed, or moved to another account.
For this reason, Sell4Gamers displays your order information for confirmation before the purchase is submitted. Please carefully verify your Player ID, Server ID, region, and any other required information before confirming your order.
How do I know which region or server to choose?
Regional and server-specific products are treated as separate products. A gift card, code, or top-up intended for one region may not work in another.
If your game or platform displays your region or server in its account settings, select the matching option on Sell4Gamers.
If you are unsure about your region, we recommend confirming it before placing your order.
My order says "Failed." Where is my money?
If an order fails before successful delivery, the amount charged for that order is automatically returned to your Sell4Gamers Wallet.
You can view the refund and transaction details in your wallet history.
You do not need to contact support for automatically refunded failed orders unless the refund does not appear in your balance.
Paying
How do I add funds to my Sell4Gamers Wallet?
Open the Wallet section of your account, select the amount you want to deposit and choose one of the available blockchain networks.
Send the exact amount shown to the wallet address provided on the payment page.
Always make sure that the cryptocurrency and blockchain network you use match the network selected on Sell4Gamers.
Why do I need to send the exact amount?
The exact payment amount helps our system automatically identify and match your blockchain transaction to your Sell4Gamers deposit.
Multiple customers may be making payments at the same time, so changing the requested amount may prevent your payment from being detected or credited automatically.
I sent the payment from an exchange, but my balance was not credited. What should I do?
Some exchanges deduct withdrawal or network fees from the amount being sent. As a result, the amount received may be lower than the exact amount requested by Sell4Gamers, preventing the payment from being matched automatically.
Whenever possible, make sure the recipient receives the exact amount displayed on the payment page.
If you have already sent a payment and it has not been credited, please open a support ticket and provide the transaction details so our team can review it manually.
Can I withdraw my Sell4Gamers balance back to my crypto wallet?
Sell4Gamers Wallet balance is primarily intended for purchasing products and services available on the platform.
If you have a payment, refund, or account-related issue that requires special review, please contact [[email protected]] or open a support ticket. Requests will be reviewed individually where applicable.
Account
Can I have more than one Sell4Gamers account?
No. Each user is permitted to maintain only one Sell4Gamers account.
Creating or operating multiple accounts may result in restrictions where necessary to prevent abuse, fraud, or circumvention of platform rules.
I forgot my password. What should I do?
Select Forgot Password on the Sell4Gamers sign-in page and follow the instructions sent to your registered email address.
If you do not receive the password reset email within a few minutes, check your spam or junk folder before requesting another email.
Do you offer an API?
Yes. Sell4Gamers provides API access for eligible resellers.
Sign in to your account and open the API section of your reseller panel to access your API credentials and integration information.
Your API key provides access to your account and must be treated like a password. Never share your API key publicly or expose it in client-side applications.
If you believe your API key has been exposed or compromised, revoke it immediately and generate a new one.